The short version
This website doesn't use tracking cookies, analytics, advertising pixels or contact forms. We only learn who you are when you choose to get in touch, and we use what you send us to reply and to scope your project. We don't sell personal information, and we never have.
Who we are
RixoTech (“we”, “us”) is a digital studio for software, marketing, video, design, cloud and AI work. We are the controller of the personal information described in this policy. You can reach us about anything here at hello@rixotech.com.
What we collect
Information you send us. When you contact us by email, WhatsApp or Telegram, we receive whatever you choose to share, usually your name, contact details, company and a description of your project.
Call bookings. If you book a call through our Google Calendar scheduler, Google collects the details you enter (such as your name and email address) and shares them with us so we can send the meeting invite and a Google Meet link.
Technical data.Like any website, our hosting provider automatically processes standard request data (IP address, browser type, the page requested and the time) to deliver pages and protect against abuse. We don't use this data to profile you.
How we use your information
- To reply to your enquiry and arrange calls.
- To prepare proposals and deliver the work you engage us for.
- To keep the website secure and running reliably.
- To meet our legal, accounting and tax obligations.
Legal bases
Where data-protection laws such as the GDPR apply, we process your information to take steps you ask for before entering a contract and to perform that contract, for our legitimate interests in running and securing our business, and to comply with legal obligations. Where we rely on your consent, you can withdraw it at any time.
How long we keep it
We keep enquiry correspondence for as long as it's useful for the conversation, and no longer than two years after our last contact if we don't end up working together. Client project records are kept for as long as the engagement lasts, plus whatever period accounting and tax rules require.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, and to object to or restrict how we use it. To exercise any of these rights, email hello@rixotech.com. We'll respond within 30 days. You can also complain to your local data-protection authority.
Security
The site is served only over HTTPS, and we limit access to client information to the people working on your project. No method of transmission or storage is perfectly secure, but we take reasonable steps to protect what you share with us.
Children
Our services are for businesses and aren't directed at children under 16. We don't knowingly collect their personal information.
Changes to this policy
If we change how we handle personal information, we'll update this page and the “last updated” date above. Significant changes will be highlighted here.